AsThe Package Travel Regulations came into effect in the UK on 1st January 1993. The legislation imposed certain responsibilities on all operators of Inclusive Package Holidays. Each year since 1993 the requirements imposed on travel companies become more stringent, and Cities Direct constantly reviews all aspects of our short breaks to ensure that we meet these regulations. CityHotelsDirect is a trading name of Cities Direct, and if you book your hotel with us you can relax in the knowledge that we are a well established and financially secure limited company based in the UK, our Company Number is 3896158. In addition, Cities Direct is a full bonded tour operator, and we hold an ATOL licence issued by the Civil Aviation Authority. Although The Civil Aviation Authority’s ATOL regulations only apply to flight inclusive holidays, you have the additional benefit and security that Cities Direct has met the stringent financial requirements of the Civil Aviation Authority. For more information on this visit www.citiesdirect.co.uk or www.atol.org.uk or call us on 01242 536900.

When many customers first contact CityHotelsDirect they are often overwhelmed and confused by the number of hotels available in each city, and have no idea which property best would suit their needs. We offer the perfect solution, a wide choice of hotels in each city, a few of which we personally recommend. You will see the properties we recommend clearly marked when you check availability; alternatively click here to get a full list of hotels. We recommend hotels that we have used regularly for our inclusive City Break programme and feel give good service, provide value for money and that our customers tell us they enjoy. Each of these hotels has a full description written by CityHotelsDirect, so you can get a good idea of what the hotel offers and if it will meet your requirements. Don't forget, you can always give us a call to discuss any property further. The hotels we recommend can change from time to time, so don't forget to check on our website for the latest information on a hotel. Help us to help you, when you get back from a stay at one of our hotels why not send us in a Hotel Report? Please visit our Client Area for full information.

If you decide to book one of our Recommended Hotels, we are delighted to offer you the following price promise. If within seven days of your booking, you find the same hotel at a lower price we will refund you the difference. The hotel must be featured in a ABTA member's brochure or website, not on special promotion, and have current availability. To qualify, the following parts of the booking must be the same; hotel, room type, board basis (bed and breakfast, half board, etc). The promise does not apply to promotional discounts, special offers, group bookings, optional extras or insurance. Please note that a few of our Recommended Hotels are not included in the Price Promise scheme this is clearly stated in the hotel description.

We have a Duty Manager on call 24 hours a day in the unlikely event that you have any problems with your reservation while overseas. Full details of this service will be sent with you confirmation

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